Everything you need to know before booking with The Tent Party Co.

We believe celebrations should feel magical, effortless, and safe. This Policies & Legal Hub brings all of our important documents together in one place so you can book with confidence and clarity.

Our full Terms & Conditions explain how our hire service works from start to finish.
They cover:

• Booking and payment
• Hire duration and access
• Safety rules for bell tents and teepees
• Damage, loss, and security deposits
• Weather‑related decisions
• Cancellations
• Liability and supervision
• Photography permissions
• Privacy and data handling

This form confirms your booking and ensures we have all the details needed to deliver and set up safely.

It includes:

• Customer contact information
• Event address and date
• Type of hire and theme
• Optional extras
• Payment details
• Signature and agreement

Your child’s safety is our priority.
This checklist helps ensure your space is ready for a safe, magical setup.

It includes:

• Bell tent safety requirements
• Indoor teepee safety
• General rules (supervision, no flames, no smoking, etc.)
• Pet and food guidelines

Life happens — and we aim to be fair and transparent.

This policy explains:

• Deposit rules
• Refund eligibility
• Cancellations within 7 days
• Same‑day cancellations
• Weather‑related decisions
• Company‑initiated cancellations
• Refund processing times

We carry out a full risk assessment for every event to ensure safe installation and use of our equipment.

Our assessment covers:

• Fire safety
• Trip hazards
• Weather conditions
• Hygiene and cleanliness
• Child supervision
• Equipment misuse

We respect your privacy and only collect the information needed to manage your booking.
We never share your details with third parties.

We’re always happy to guide you through the booking process or clarify any policy.

Email: hello@thetentpartyco.uk
Phone: +44 (0) 7546301593
Socials: @thetentpartyco