Privacy Policy

Last updated: 12th February 2026

Overview
The Tent Party Co. is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

Information We Collect

Personal details: name, email address, phone number, event address or delivery location, booking information.

Payment information: processed securely by our payment provider; we do not store full card details.

Website and usage data: IP address, browser and device information, pages visited, time spent on our site.

How We Use Your Information
We use your information to manage bookings and enquiries, deliver and collect equipment, communicate about your event, improve our website and services, send essential service updates, and meet legal and safety obligations. We never sell your data.

Sharing Your Information
We may share your information with trusted service providers such as payment processors and hosting platforms, team members involved in delivering your booking, and legal authorities if required. All third parties must keep your data secure.

Cookies
Our website may use cookies to improve performance, analyse site usage, and enhance your browsing experience. You can disable cookies in your browser settings.

Data Security
We use appropriate technical and organisational measures to protect your data. While no system is completely secure, we work hard to safeguard your information.

Data Retention
We keep your information only as long as necessary to provide our services, meet legal requirements, and resolve disputes. After this, your data is securely deleted.

Your Rights
You can request to access your personal data, correct inaccurate information, delete your data in certain cases, restrict or object to processing, or withdraw consent. Contact us to exercise these rights.

Children’s Privacy
We only collect information from adults making a booking. We do not knowingly collect data from children.

Updates to This Policy
We may update this policy occasionally. Changes will be posted here with a new “Last updated” date.

Contact Us
The Tent Party Co.
Email: hello@thetentpartyco.uk
Phone: +44 (0) 7546301593